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Community Center Peer Services Leader

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.  


The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services.  The Pathways Community Center Peer team’s role is to connect with young adults with mental health challenges or exceptional mental health experiences who may not be connecting with traditional mental health services.


The Role: The community center peer services lead (peer lead) will support young adults in Chittenden county who have experienced mental health challenges or exceptional mental health experiences.  The peer lead will have their own experiences of mental health challenge or experience and will provide services from a perspective guided by their own experience.  The Community Center has continued to provide online support groups during the pandemic, as well as supportive employment services.  The peer lead will design and implement a plan for resuming in-person support services and increasing participation and connection.  The peer lead will supervise several team members; team composition to be determined by planning process and available resources.


Location: Chittenden county, likely based out Burlington


Supervised by: Mental Health Programs Manager



  • Provide peer support services to young adults in Chittenden county who are experiencing mental health challenges or exceptional experiences:
    • Conduct outreach at local community centers and offer designated meeting times, supports, or groups at various locations
    • Schedule one-on-one peer support meetings with individuals
    • Support interested parties in attending Pathways peer support groups (hearing voices, alternatives to suicide, coming off psychiatric medication, etc.)
    • Engage with people about their lives, offering resource referral, peer support and peer counseling in both individualized and group settings when appropriate
  • In partnership with mental health programs manager and assistant director determine service priorities for community center and modalities for in-person services
  • Develop annual calendar and program priorities by assessing service needs of peers experiencing mental health challenges by:
    • Tracking participation in peer support groups
    • Holding one-on-one and group conversations with local peers
    • Assessing utilization and participation in offered services
    • Provide a variety of events and activities; track attendance and participation
  • Oversee peer support groups:
    • Support facilitators to ensure best practices and quality facilitation
    • Monitor attendance and participation to determine preferable:
      • Modalities of meeting (online, in-person, hybrid, etc.)
      • Hours and duration of meetings
      • Location and environment 
    • Ensure groups offered best meet community needs and wants
  • Provide supervision to peer support specialists and group facilitators 
    • Coordinate scheduling of events, groups, outreach and activities 
    • Hold one-on-one or group supervision as needed
    • Ensure completion of required training
  • Build relationships with other community partners, particularly other community centers, and colleges
  • Assist in creating outreach materials such as flyers, posters, stickers, and brochures and distributing them in the community
  • Attend bi-monthly supervisor’s meetings, monthly all-staff meetings, bi-annual incident review, required trainings. and bi-annual all-staff retreats
  • Other duties as assigned



  • Integrity, credibility, and commitment to Pathways’ mission
  • Personal experience with mental health challenges of exceptional mental health experiences and a willingness and ability to connect with others from a peer perspective
  • Bachelor’s degree or comparable experience
  • Group facilitation experience preferred
  • Supervisory experience preferred
  • Strong interpersonal and communication skills – ability to network with other community centers and establish partnerships
  • Ability to work independently and accurately collect and track data
  • Smartphone and computer skills as well as familiarity with Google Apps
  • Trained in Intentional Peer Support Training and ServSafe (or commitment to be trained within 6 months of hiring)
  • Potential flexibility in hours as determined by program needs assessment
  • Patience, creativity, flexibility, compassion
  • Commitment to excellent services, racial and economic justice, and serving diverse populations including LGBTQ+, persons with disabilities, individuals who have experienced trauma, and persons who have been oppressed
  • Valid driver’s license, (please note certain driving violations or DMV records may disqualify you from this position) and ability to drive a minivan
  • Personal experience of homelessness, mental health, extreme states or other life challenges considered an asset


Working Conditions/Physical Demands:

  • Frequent operation of a computer and other office machinery.
  • Regular, repetitive movement of hands and fingers including substantial movements of wrists, hands and fingers for typing and/or writing, grasping paperwork, using technology equipment and other tasks.
  • Frequent talking and participation in exchanging ideas through spoken word as well as ability to hear and receive detailed information through oral communication.
  • Ability to ascend and descend stairs may be required
  • Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, space organization and event preparation and tear-down
  • Often meeting with persons in the community and/or visiting different businesses
  • Walking around the community to participate in activities and connect with service recipients
  • Occasionally lifting and carrying up to 50 pounds (i.e. carrying equipment or materials for activities, outreach)
  • Frequent exposure to outside environmental conditions (all seasons) in community outreach and visits
  • Occasional exposure to high levels of noise
  • Frequent utilization of close visual acuity and reading from a computer screen, must be able to read information captured in type and free hand form.


  • Medical, dental and vision insurance
  • Long Term Disability/Life Insurance
  • Paid Time Off (accrual of 210 hours per year to start)
  • All-Staff days off 
  • 403(b) Retirement Savings Plan
  • Employee Assistance Program
  • Longevity Recognition Rewards


  • Full time, non-exempt hourly employee
  • 35-40 hours per week
  • $16- $19 hourly


To apply send cover letter and resume to