Program: Housing First, Supportive Services for Veteran Families
Job Title: Red Clover Properties Housing Coordinator
Supervisor: Red Clover Properties Manager
Location: Southern Vermont
The Company: Pathways Vermont is a dynamic nonprofit agency which believes in transforming the lives of individuals experiencing mental health and other life challenges and permanently ending homelessness. Pathways offers a great benefit package including dental and health insurance, generous vacation time and 12 paid holidays.
The Role: The Housing Coordinator is a member of the Red Clover Properties team and works in partnership with the Housing First and Supportive Services for Veteran Families (SSVF) services teams. The Housing First program provides permanent housing and support services to individuals with histories of chronic homelessness and significant mental health challenges. Pathways’ SSVF team is a fast-pace rapid re-housing and homelessness prevention program offering housing first supports to Veteran households who are literally homeless or imminently facing homelessness. The Housing Coordinator will assist in securing apartments and negotiating agreements with landlords. The Housing Coordinator is also responsible for supporting housing retention and stability for individuals once housed. The position works closely with local service providers, landlords and housing authorities in the community. Some travel will be required and some flexibility of schedule required.
- Collect and maintain information related to participant’s housing history including: income and income history, rental history, criminal history and credit history (as these relate to obtaining/maintaining housing)
- Locate vacant apartments for client occupancy
- Negotiate with landlords/real estate agents to obtain vacant apartments; Develop networks of landlords to expand the supply of safe and affordable rental units
- Meet with clients and service team to discuss housing needs and expectations
- Provide housing counseling assistance; act as a liaison between client and landlord
- Oversees move-in and annual inspections pursuant to Housing quality standards between tenant, landlord and inspector, and coordinate re-inspections of failed units
- Perform housing inspections on an as needed basis
- Ensure Pathways remains in compliance with all housing contracts, including, but not limited to: HUD, Shelter Plus Care, Section 8, DOC and DMH
- Provide ongoing support and education to community landlords regarding Pathways’ services and contract expectations
- Remain current with HUD rules and regulations as it pertains to Pathways’ housing contracts
- Ensure accurate and timely maintenance of electronic database to track leasing, maintenance and payment information for all units occupied by Pathways tenants
- Coordinate collection of rent payments to landlords and collection from tenants
- Coordinate repair and cleaning services for tenants as needed
- Data entry into applicable electronic databases
- Participate in staff meeting and trainings as assigned
- Occasional exposure to outside environmental conditions for community-based meetings.
- Often meeting with persons in the community and/or visiting different businesses
- Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc.
- Extensive reading responsibilities
- Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and/or meeting places do not have an elevator)
- Stooping, Kneeling, Crouching. Occasionally during housing inspections to inspect various items.
- Regular operation of a computer and other office machinery including frequent typing.
- Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc.
- Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.
- Occasionally lifting and carrying up to 50 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.)
- The worker is required to have visual acuity to operate motor vehicles.
- Bachelor’s Degree or comparable work experience
- Familiarity with housing laws and housing subsidy programs preferred
- Comfort initiating new relationships and negotiations
- Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency
- Must be able to work semi-flexible hours
- Ability to travel
- Driver’s license, registration and reliable vehicle required
- Excellent verbal and written communication
- Ability to utilize technology proficiently (smart phone, email, video conferencing)
- Must be comfortable with rapid growth and thinking out of the box
- Commitment to Pathways mission of housing as a human right
- Excellent interpersonal skills – the ability to network with landlords, funders, and community stakeholders
- Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
Pathways Vermont is an equal opportunity employer, is committed to the principle of diversity, and is particularly interested in receiving applications from a broad spectrum of people, including minorities, veterans, and individuals with disabilities. If you are interested in this position please email a cover letter and resume to firstname.lastname@example.org