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Rapid Rehousing Homeless Management Information Systems Database Coordinator

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.  Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.

The Company: Pathways Vermont is a dynamic nonprofit agency that ends homelessness and provides alternative mental health services.  Pathways believes housing is a basic human right and practices housing first – immediate access to housing without preconditions. Client choice, harm reduction, non-coercion, flexibility and person-centered housing plans are core elements of this program.  Pathways offers a great benefit package including dental and health insurance, generous time-off and paid holidays.

The Role: Rapid Rehousing Homeless Management Information Systems Database Coordinator is responsible for overseeing the data in ServicePoint Homeless Management Information System for a new statewide CARES Act Rapid Rehousing program.  This program assists households experiencing homelessness to access independent apartments in the community and develop plans and support to ensure they maintain their housing.  The database coordinator reviews 

Serves:  Rapid Rehousing Statewide Project

Location: Flexible

Supervised by: Pathways Vermont Housing First Director


  • Ensure compliance with funders’ standards
  • Ensure accuracy and completeness of client data in ServicePoint:
    • Initial demographic data entered correctly and all data points complete
    • Service notes entered by service teams within 24 hours of service delivery 
    • Local Coordinated Entry program updates and exits 
    • Household move-in date and interim updates 
    • Appropriate program releases of information and paperwork uploaded 
  • Develop and run reports that provide program leadership with data:
    • Contact report for households documenting regular contact  
    • Households enrolled per community (with comparison to project goals)
    • Errors in content (with direction on resolution)
    • Number and location of households served
    • Number of days to access housing
    • Financial sustainability of program participants and % of income expended on housing expenses
    • Number of days since program enrollment
    • Achievement of housing support plan goals
    • Annual Performance Report 
  • Complete narrative reports for city, state and federal funding sources
  • Build and complete outcome and efficacy reports for the Rapid Rehousing program
  • Support staff in adhering to funder and billing requirements through regular reporting and review at weekly meetings
  • Oversee database use for consistency and quality
  • Develop and maintain necessary program materials and manuals

Working Conditions/Physical Demands:

  • Extensive reading responsibilities
  • Regular operation of a computer and other office machinery including frequent typing
  • Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.
  • Occasionally lifting and carrying up to 30 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.)
  • Visual acuity to operate motor vehicles


  • Must be able to work in a fast paced environment as well as possess strong problem solving skills, work ethic and computer proficiency
  • Must be comfortable with rapid growth and thinking out of the box
  • Commitment to Pathways mission of housing as a human right
  • Excellent organizational skills and attention to detail
  • Personal qualities of integrity, credibility, and commitment to the mission
  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations


  • 50% FTE, hourly employee
  • 17.5 – 20 hour work week
  • $15-$19/hour


  • Paid Time Off  Prorated to hours worked
  • All-Staff days off 
  • Employee Assistance Program
  • Longevity Recognition

Please submit resume and cover letter to [email protected].