Pathways Vermont Rapid Rehousing Team Lead
Pathways Vermont is an equal opportunity employer, is committed to the principle of diversity, and is particularly interested in receiving applications from a broad spectrum of people, including minorities, veterans, and individuals with disabilities.
The Company: Pathways Vermont is a dynamic nonprofit agency that ends homelessness and provides alternative mental health services. Pathways believes housing is a basic human right and practices housing first – immediate access to housing without preconditions. Client choice, harm reduction, non-coercion, flexibility and person-centered housing plans are core elements of this program. Pathways offers a great benefit package including dental and health insurance, generous vacation time and 8 paid holidays.
The Role: Rapid Rehousing Team Lead is responsible for supporting a statewide program that assists households experiencing homelessness to access independent apartments in the community and develop plans and support to ensure they maintain their housing. Services include: access to community resources, income, employment, benefits, physical and mental health services and other assistance that ensures the household can maintain housing and thrive in their communities. The team lead will support and supervise members of the services team throughout Southern Vermont and Washington County, providing oversight to ensure that program requirements and clients’ goals are supported by appropriate services, best practices and accurate record-keeping. Team lead will act as a liaison for community partners.
Serves: Rapid Rehousing Statewide Project
Supervises: Four – five service coordinators in Bennington, Windham, and Washington Counties
Supervised by: Rapid Rehousing Program Manager
Location: Southern Vermont – services provided in several regions in Vermont
Local Office: Brattleboro or Bennington Vermont
Responsibilities:
- Provide supervision and oversight to service coordinators in Bennington and Windham counties
- Act as community liaison for Pathways’ Rapid Rehousing program statewide
- Provide program wide supervision and support focused on client needs and staff response to challenges utilizing trauma-informed, peer approach, harm reduction, person-centered, Housing First and other best practice frameworks
- Support direct service staff to meet goals in the following areas:
- Connection with program participants at least weekly, and subsequent documentation
- Cocreation and maintenance of dynamic housing stability plans
- Financial sustainability of program participants and % of income expended on housing expenses
- Access to long term sustainable housing funding and/or subsidy
- Referral/connection with appropriate services such as financial assistance, entitlements, addiction services, advocacy, employment assistance, financial counseling, rental assistance, deposits, etc.
- Accompanying participants to apartment showings and assist in answering landlord queries and/or completing housing applications
- Complete housing subsidy/rental assistance requests with program households
- Provide training to program staff and affiliate organizations as needed
- Provide direct service and/or mentor direct service relationships on an as needed basis
- Oversee staff time card and reports to HR
- Other duties as assigned
Requirements:
- Personal qualities of integrity, credibility, and commitment to agency and program mission
- Management, leadership and supervisory experience strongly preferred
- Experience and knowledge with rapid re-housing services, Servicepoint or other HMIS system preferred
- Master’s degree in human services field or comparable experience preferred
- Strong written and verbal communication skills
- Very strong organizational skills
- Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance; Frequent travel required
- Ability to share one’s own personal transformative life experiences preferred
- Personal experience of housing insecurity, mental health challenges, substance use, and other challenges considered an asset
Working Conditions/Physical Demands:
- Ability to ascend and descend stairs occasionally required (when visiting clients in community)
- Regular operation of a computer and other office machinery
- Frequent talking and listening in participation of exchanging ideas through spoken word and regular receipt and giving of detailed information through oral communication
- Rarely lifting and carrying 30 pounds (when supporting clients in apartments, or setting up offices – i.e. moving furniture)
- Frequent exposure to outside environmental conditions for community-based support
Compensation:
- 100% FTE, hourly employee
- 35-40 hour work week
- $20 – $23/hour
Benefits:
- Medical, dental and vision insurance
- Long Term Disability/Life Insurance
- Paid Time Off (accrual of 210 hours per year to start)
- All-Staff days off
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Longevity Recognition Rewards
If you are interested in this position, please email a cover letter and resume to [email protected]
Cover letter is required
