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Soteria House 2nd Shift Supervisor

The Company: Pathways Vermont is a dynamic nonprofit agency which believes in transforming the lives of individuals experiencing mental health and other life challenges and permanently ending homelessness.  Soteria Vermont is a five-bed hospitalization prevention residence for individuals experiencing an early episode of psychosis who wish to avoid or minimize their exposure to medications. Pathways offers a great benefit package, including dental and health insurance, and generous time-off.

The Role: 2nd Shift Supervisor is a member of the Soteria community which includes residents, Resident Support Staff, Team Leader, Shift Supervisors, Services Manager, and Nurse Practitioner.  The position is focused on supervising three full-time staff, maintaining essential house functions, and being with residents. This position is full time, 35-40 hours a week (Tuesday-Saturday; typically hours range from 3 pm – 11 pm, with a partial shift on Saturdays).

Serves: Soteria

Supervised by: Soteria Services Manager


  • Supervise three full-time Resident Support Staff who provide services during the evening 2nd shift at the house. Provide and document 3 hours of direct supervision weekly
  • Attend weekly supervision, participate in weekly Co-Reflection, and participate in/co-facilitate a weekly Soteria Team Meeting. Set attendance at Supervisors Meeting, Incident Review Committee, and All Staff Meeting. Flexibility and comfort with virtual meeting spaces
  • Complete all Pathways Vermont required and assigned trainings
  • Oversee and plan weekly coverage, ensuring two staff are present during 2nd shift
  • Provide coverage if/when evening staff are absent from their shifts (vacation, illness, etc.)
  • Confidently participate in a rotating on-call system with leadership team, with availability to occasionally respond in person
  • Provide Kitchen Management oversight of Therapeutic Community Residence standards: support with adherence to a 12 week rotating meal plan that meets the dietary needs of residents and USDA guidelines, support in ensuring completion of a bi-weekly grocery shop, provide oversight of the monthly food budget, support with evening meal prep, and assign tasks to the team around kitchen management
  • Review and submit all receipts to administrative team. Provide feedback and oversight that grocery items are within budget
  • Be with residents: non-judgmental, non-directive approach of providing support and availability
  • Engage in relationship building/rapport building with residents and provide service from a “choice” perspective as well as client centered, harm reduction, and strengths based approaches
  • Communicate to residents and staff programmatic rules and expectations
  • Maintain thorough understanding of Soteria policies and procedures, including emergency protocol
  • Collaborate with Service Coordinator and residents in the implementation of a comprehensive care plan that is updated with the resident on a regular basis
  • Maintain written and computerized records, compile reports, and complete program documentation in a timely manner (including incident reports, shift notes, letters, receipts, etc.)
  • Ensure that supervisees are completing documentation outlined above as assigned
  • As requested by residents, provide one to one support with life skills and healthy choices, including but not limited to social skills, wellness, assistance with any medications, housekeeping, and budgeting
  • Other duties as assigned


  • Excellent communication, writing, and computer skills
  • Ability to tolerate uncertainty
  • Excellent interpersonal skills and the ability to form relationships with marginalized individuals
  • Sound judgment and good problem solving skills including assessing risk factors
  • Ability to structure time, develop work priorities independently, and meet program expectations with regard to documentation
  • Ability to work weekends
  • Ability to work a flexible schedule
  • Supervisory experience preferred
  • Bachelor’s degree or comparable work experience
  • Valid driver’s license and ability to drive vehicle required
  • Ability to work effectively as part of the team
  • Training/experience in Intentional Peer Support, harm reduction, medication assistance, emergency procedures, CPR, first aid, hearing voices, having difficult conversations, and cross-cultural diversity preferred
  • Ability to share one’s own personal transformative life experiences
  • Personal experience of psychosis/extreme states will be considered an asset

Working Conditions/Physical Demands:

  • Ability to ascend and descend stairs often required
  • Frequent stooping, kneeling, crouching, reaching, pushing, pulling, standing and lifting of arms to participate in cleaning, cooking, space organization and other activities around the house
  • Often meeting with persons in the community and/or visiting different businesses
  • Occasional walking around the community to participate in activities with residents
  • Rarely running or moving at very swift speed to avoid emergency situation
  • Regular operation of a computer and other office machinery including frequent typing
  • Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication
  • Extensive reading responsibilities
  • Occasionally lifting and carrying up to 50 pounds (i.e. carrying groceries, moving things around the house, etc.)
  • Frequent exposure to outside environmental conditions (all seasons) in accompanying residents in the community and outings
  • Occasional exposure to high levels of noise

It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.  Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.

To apply send a cover letter and resume to [email protected]