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Team Leader (Full – Time) – Specialized Supports Program

The Company: Pathways Vermont is a dynamic nonprofit agency which believes in transforming the lives of individuals experiencing mental health, substance abuse and other life challenges and permanently ending homelessness. Our Specialized Supports Program provides community-based supports to a small group of individuals with unique needs in order to reduce or avoid institutionalization.


The Role: Team Leader is responsible for supporting the operation of a program sufficiently flexible and dynamic to meet the needs of individuals assessed to need a high level of community based care. Individuals served by this program may benefit from clinical interventions, frequent welfare checks, and substantial life skills development. The Team Leader performs a mix of client-facing and supervisory tasks which include providing oversight to a team of support staff. It is the Supervisor’s responsibility to embody the agency values and philosophies of choice, harm reduction and respectful concern while supporting appropriate service delivery and adherence to best practices.


Service Area; Washington County

Full Time : 35-40/week

Supervised by: Housing First Services Manager


Job Responsibilities:

  • Provide day-to-day clinical and functional supervision to a small team comprised of support staff with diverse backgrounds and experiences
  • Provide direct services to program clients
  • Support planning, design, and implementation of service plans in collaboration with clients and the interdisciplinary team
  • Participate in and oversee electronic and written record-keeping activities, e.g databases, on-call logs, incident reports, progress notes and client charts – including daily review of service team notes
  • Coordinate service with team members and with other inpatient and outpatient community treatment, support and social services; develop services for unmet needs
  • Support compliance with all accreditation, certification and regulatory standards
  • Provide data for written reports requested by city, state, or federal funding sources
  • Provide on-call support to program staff
  • Perform other tasks as assigned


Physical Requirements:

  • Occasional exposure to outside environmental conditions for community-based meetings.
  • Often meeting with persons in the community and/or visiting different businesses
  • Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc.
  • Extensive reading responsibilities
  • Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and/or meeting places do not have an elevator)
  • Regular operation of a computer and other office machinery including frequent typing.
  • Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc.
  • Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.
  • Occasionally lifting and carrying up to 30 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.)
  • The worker is required to have visual acuity to operate motor vehicles.



  • Degree in the mental health-related field w/ licensure preferred – e.g. MSW, LICSW,  LCMHC, etc.
  • Previous experience working with people with mental health challenges, histories of substance abuse and/or trauma, hospitalization, or incarceration
  • Lived experience with incarceration/homelessness/mental health challenges will be considered an asset
  • Management, leadership and supervisory experience preferred
  • Must be able to work in a fast-paced environment as well as possess strong problem solving skills, work ethic and computer proficiency
  • Must be able to work semi-flexible hours
  • Driver’s license, insurance, registration and reliable vehicle required
  • Excellent verbal and written communication
  • Ability to utilize technology for the role (i.e. smart phone, electronic database, email)
  • Experience with Housing First services a plus
  • Excellent organizational skills
  • Personal qualities of integrity, credibility, and commitment to the mission
  • Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations


It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability.  Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.  To apply, send cover letter and resume to [email protected].  

To learn more about our mission and programs, please visit