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Forensic Assertive Community Treatment (FACT) Team Leader

Forensic Assertive Community Treatment (FACT) Team Leader


Pathways Vermont is committed to a diverse workplace that reflects the communities we serve, and is particularly interested in receiving applications from a broad spectrum of people including people with military experience, individuals with disabilities, and people of color.  It is the policy of Pathways Vermont that all employees and applicants shall receive equal consideration and treatment in employment without regard to race, color, religion, ancestry, national origin, veteran status, age, sex, marital status, sexual orientation, gender identification, or disability. 

The Company: Pathways Vermont is a dynamic nonprofit agency committed to permanently ending homelessness and offering innovative mental health services.  Pathways programs include: Housing First – ending homelessness and institutionalization through the provision of permanent housing and support services; Rapid ReHousing – ending homelessness through immediate access to housing and short-term intensive support; Specialized Support Program – permanent supportive housing with an intensive team model for individuals who have experienced extended periods of hospitalization for psychiatric services; Alternative Mental Health – several programs that utilize a “peer model” of mental health services to assist individuals experiencing mental health distress or challenges.

The Role: The Team Leader is a member of a modified Forensic Assertive Community Treatment (FACT) team. The team is interdisciplinary and composed of staff who provide flexible, compassionate, community based services to individuals under the supervision of the Vermont Department of Corrections.  The team ends homelessness and institutionalization for Vermonters while supporting health, wellness and community integration goals. The Team Leader supervises direct service staff, cultivates and maintains local service partnerships, and ensures excellent service delivery to local participants.

Location: Chittenden County 

Supervised by: Director of Services 


  • Hire, train and supervise a local direct service team staff including, but not limited to, a Service Coordinator, Forensic Peer Specialist, Supported Employment Specialist, Nurse, and Substance Use Specialist.
  • Engage in relationship building/rapport building with clients and provide service from a “choice” perspective as well as client centered, harm/risk reduction, and strengths based approaches.
  • Facilitate daily ACT team meeting, and participate in and oversee day to day operations of the  services 
  • Participate in and represent Pathways at community meetings, including regular meetings with Department of Corrections staff 
  • Provide one to one support and counseling on life skills, housing concerns, and health maintenance, including such tasks as medication support, housekeeping, and assisting clients to manage their monies, including preparing budgets with clients and computing expenses
  • Collaborate with clients in the formulation and maintenance of a comprehensive, Medicaid-compliant service plan that is reviewed and modified with the client on a regular basis
  • Assist clients with referrals to community agencies to ensure that they have full access to services and resources they require, i.e. entitlements, benefits, advocacy, addiction services, etc.
  • Coordinate and monitor referrals to community services, benefits and entitlements (healthcare resources, Social Security, Public Assistance, food stamps, etc.); manage contacts with outside agencies, act as client liaison where indicated and support client’s self-advocacy and access to needed/preferred resources
  • Develop a working knowledge of relevant community resources in Chittenden County and  demonstrate a willingness to explore new or unfamiliar resources as necessary
  • Maintain written and computerized records, compile reports and complete other program documentation (including service notes, face sheets, statistics, letters, petty cash receipts, etc.).
  • Participate in 24/7 telephone on call services rotation with other team members
  • Support compliance with all certification and regulatory standards
  • Provide data for written reports requested by city, state, or federal funding sources
  • Regular attendance is a requirement of the position
  • Other duties as assigned

Working Conditions/Physical Demands:

  • Frequent exposure to outside environmental conditions for community-based meetings
  • Often meeting with persons in the community and/or visiting different businesses
  • Often meeting with clients in institutional settings such as correctional facilities and/or psychiatric hospitals 
  • Extending hand(s) and arm(s) in any direction at times when collecting paperwork, assisting with applications, etc.
  • Extensive reading responsibilities
  • Ability to ascend and descend stairs occasionally required (in instances when apartments, businesses and/or meeting places do not have an elevator)
  • Regular operation of a computer and other office machinery,  including frequent typing
  • Grasping. Applying pressure to an object with the fingers and palm such as stapling, completing hand-written forms, etc.
  • Frequent talking and listening in participation of exchanging ideas through spoken word and occasional receipt and giving of detailed information through oral communication at normal speaking levels.
  • Occasionally lifting and carrying up to 30 pounds, occasionally exerting up to 20 pounds of force and/or up to 10 pounds of force frequently (opening doors at meeting places/businesses, etc.)
  • Visual acuity to operate motor vehicles
  • Exposure to high levels of noise and persons who are upset, angry or in an extreme state


  • Personal qualities of integrity, credibility, and commitment to Pathways’ mission
  • Supervisory experience preferred
  • Patience, creativity, flexibility, compassion, and sensitivity to diverse populations including people of color, persons with disabilities, individuals who have experienced trauma, and persons who have been oppressed
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills – the ability to network with area service providers, funders, and community stakeholders
  • Excellent organizational skills
  • Valid driver’s license, a reliable personal vehicle available for work purposes and current automobile insurance
  • Lived experience of having been incarcerated, under supervision and/or in the criminal justice system will be considered a strong asset
  • Personal experience of homelessness, mental health, incarceration, extreme states or other life challenges are considered an asset


  • Medical, dental and vision insurance
  • Long Term Disability/Life Insurance
  • Paid Time Off (accrual of 210 hours per year to start)
  • All-Staff days off 
  • 403(b) Retirement Savings Plan
  • Employee Assistance Program
  • Longevity Recognition Rewards


  • Full time, non-exempt hourly employee
  • 35-40 hours per week
  • $20 – $25 per hour


To apply send cover letter and resume to [email protected]